Terms & Conditions

Last updated April 18, 2024
This document outlines the terms on which e1, llc. Offers access to its application and systems.

1. Acceptance and Acknowledgment of Acceptable Use Guidelines

E1, LLC (the "Company"), maintains this Application (the "Application") as a service to its users. By using the Application or any current or future service(s) provided to you by the Company (collectively the "Services") in accordance with an applicable service agreement ("Service Agreement(s)"), you are agreeing to comply with and be bound by the terms and conditions of these Acceptable Use Guidelines and any operating rules, regulations, policies, and procedures that may be modified from time-to-time on the Application (collectively, the "Terms"). The Terms govern your access to and use of the Application, the Services and any information, products, software, and/or features made available to you. If you are using the Application or Services on behalf of your employer, you represent that you are authorized to accept these Terms on your employer's behalf. In the case of any violation of the Terms, the Company reserves the right to seek all remedies available by contract, law and in equity for such violations. The Terms apply to all visits to the Application and use of the Services, both now and in the future. ANY VIOLATION OF THESE TERMS MAY RESULT IN THE SUSPENSION OR TERMINATION OF YOUR ACCOUNT, THE SERVICES OR SUCH OTHER ACTION PERMITTED IN ACCORDANCE WITH THE APPLICABLE COMPANY SERVICE AGREEMENT.

2. Lawful Use

You agree that you will not at any time conduct your business in any manner that directly or indirectly offers, sells, leases, licenses or displays, delivers, advertises, recommends, or promotes any product(s), service(s), data, information, image(s), text and/or any content which: (a) is unlawful or violates any applicable local, state, federal, national or international law, statute, ordinance, or regulation including, without limitation, Credit Card Association rules, consumer protection law, unfair competition, anti-discrimination or false advertising; (b) is associated with any form of adult, sexually-oriented, or obscene materials or services, including without limitation, any material clearly designed to sexually arouse the viewer/reader (e.g., books, text, photos, videos, X-rated movies, pornographic materials, etc.), any materials which require individuals to be eighteen (18) or older to view or purchase those materials, escort services, and adult websites; (c) infringes on any patent, trademark, trade secret, copyright, right of publicity, or other proprietary right of any party, including, but not limited to, the unauthorized copying and posting of trademarks, pictures, logos, software, articles, musical works and videos; (d) is threatening, abusive, harassing, defamatory, obscene, libelous, slanderous, deceptive, fraudulent, invasive of another's privacy, tortious, or otherwise violate Company's rules or policies; (e) victimizes harasses, degrades, or intimidates an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age, or disability; (f) impersonates any person or entity; (g) contains harmful content, including, without limitation, software viruses, Trojan horses, worms, time bombs, cancel bots, spy-ware, or any other files, software programs, or technology that is designed or intended to disrupt, damage, surreptitiously intercept or expropriate the Services or any system, program, data or personal information or limit the functioning of any software, hardware, or equipment or to damage or obtain unauthorized access to any data or other information of any third party; (h) violates any U.S. export or import laws, including, without limitation, the Export Administration Act and the Export Administration Regulations maintained by the Department of Commerce; (i) offers or disseminates fraudulent goods, services, schemes, or promotions (i.e., make money fast schemes, chain letters, pyramid schemes) or engage in any unfair deceptive act or practice; (j) is associated with any form of gambling or lottery type services; (k) is associated with illegal telecommunications or cable television equipment; (l) is associated with electronic wallets (i.e., "e-wallets") or any similar payment type; or (m) is associated with the sale of (a) any controlled drug that requires a prescription from a licensed practitioner unless you are authorized by the National Association of Boards of Pharmacy to offer such products as a Verified Internet Pharmacy Practice Site and only if such a prescription has been issued by the practitioner after a bona fide examination of the patient; or (b) any over-the-counter drug, unless the sale of such product, without a prescription, has been approved by the Food & Drug Administration; or (c) nonprescription drugs that make false or misleading treatment claims or treatment claims that require FDA approval; or (d) any drug or controlled substance that the Company believes to be or may become harmful, unlawful, or prohibited. The Company requires sellers of prescription drugs to abide by all laws applicable to both the buyer and seller and we may require you to provide evidence of compliance with these requirements. In addition, due to the complexities of current laws regulating the importation of controlled drugs into the United States, you may not use the Services to sell prescription drugs that are imported into the United States from an international location. The foregoing list is a non-exhaustive list of prohibited goods and services.

3. Internet Abuse

You are prohibited from engaging in any form of Internet abuse, including but not limited to: (a) distributing, publishing, or sending any kind of unsolicited or unwelcome email to any number of network users (commonly referred to as "junk mail" or "spam"), including, without limitation, mass promotions, unauthorized or unsolicited commercial advertising, and informational announcements, anywhere on the Internet; (b) posting a single article or substantially similar articles to an excessive number of newsgroups or mailing lists; (c) repeated or deliberate posting of articles that are off-topic according to the charter of the newsgroup or mail list where such articles are posted; (d) posting commercial advertising in a conference or newsgroup, unless it is specifically permitted to be posted within that group; or (e) violating the CAN-SPAM Act.

4. Enforcement

Company reserves the right and has absolute discretion to enforce the Terms. Company may, in its sole discretion, immediately terminate or suspend: (i) the Services; (ii) a Service Agreement; and/or (iii) access to this Application, if it determines that your services, offerings or activities violate the Terms. Without limitation, Company also reserves the right to report any activity (including the disclosure of appropriate data or merchant information) that it suspects may violate any law or regulation to appropriate law enforcement officials, regulators, or other appropriate third parties. Company also may cooperate with appropriate law enforcement agencies to assist in the investigation and prosecution of any illegal conduct. If you want to report any violations of these guidelines, please contact us at support@e1app.com.

5. Modifications to the Application

Company reserves the right to amend the Terms and modify or discontinue all or part of the Application, temporarily or permanently, with or without notice, and is not obligated to support or update the Application. The amended Terms shall automatically become effective immediately after they are initially posted on this Application. Your continued use of the Application after the posting of the amended Terms on the Application constitutes your affirmative: (i) acknowledgment of the Terms and its modifications; and (ii) agreement to abide and be bound by the Terms, as amended. Should you object to any modifications of the Terms, your only recourse is to immediately: (a) terminate use of the Application and/or Services; and (b) notify Company of termination.

6. Links to Third Party Applications Are Not Endorsements

The Application may contains links to third-party applications. The linked applications are not under the control of Company, and Company is not responsible for the contents or policies of any linked application. Company provides these links as a convenience only, and a link does not imply endorsement of, sponsorship of, or affiliation with the linked application by Company. Links to merchants or advertisers are owned and operated by independent retailers or service providers, and therefore, Company cannot ensure that you will be satisfied with their products, services or practices. You should make whatever investigation you feel necessary or appropriate before proceeding with any transaction with any of these third parties.

7. Sharing Information with Third Parties

The Company may share information about consumers and clients with their consent or as permitted or required by law. The Company may share information with its affiliates, clients, debt collection agencies with whom the Company’s clients contract, service providers the Company hires to perform functions on the Company’s behalf or to assist the Company in providing the Services. The Company also shares information when it is appropriate, necessary, or required to comply with the law; when it is necessary to enforce or apply the terms and conditions of the Company’s merchant agreement with other applicable agreements; or when it is necessary to protect the rights, property, or safety of the Company’s users, or others, which may include the exchange of information with other organizations for fraud protection and/or risk reduction. In the event that the Company is acquired, account information may be one of the transferred assets.

8. Intellectual Property Rights

The Application is proprietary to Company. All the text, images, marks, logos and other content of the Application ("Application Content") is proprietary to Company or to third parties from whom Company has obtained permission. Company authorizes you to view, download, and print the Application Content provided that: (i) you may only do so for your own personal and non-commercial use; (ii) you may not copy, publish or redistribute any Application Content; (iii) you may not modify Application Content; (iv) you may not remove any copyright, trademark, or other proprietary notices that have been placed in the Application Content by Company. Except as expressly permitted above, reproduction or redistribution of the Application Content, or any portion of the Application Content, is strictly prohibited without the prior written permission of Company. To request permission you may contact Company at support@e1app.com. You represent and warrant that your use of Application Content will be consistent with this license and will not infringe or violate the rights of any other party or breach any contract or legal duty to any other parties.

9. Warranty

The application, including all related SMS service and other services, are provided on an "as is," "as available" basis. Neither company, nor its parent corporation, represents or warrants that the application, SMS services or other services will be available, accessible, uninterrupted, timely, secure, accurate, complete, entirely error-free or virus free nor does company make any warranty as to the results that may be obtained from the use of the application, SMS services or other services or as to the accuracy or reliability of any content or any information or products obtained through the application or that defects in the SMS services or other services will be corrected. You expressly acknowledge that this application, SMS services and the other services are computer network-based services, which may be subject to outages, interruptions, attacks by third parties and delay occurrences. In such an event and subject to the terms hereof, company shall use commercially reasonable efforts to remedy material interruptions and will provide adjustments, repairs and replacements, within its capacity, that are necessary to enable the application, SMS services and the other services to perform their intended functions in a reasonable manner. You acknowledge that company does not warrant that such efforts will be successful. If company's efforts are not successful, you may terminate the applicable service agreement and cease using the application. The foregoing shall constitute your sole remedy, and company's sole liability, in the event of interruption, outage or other delay occurrences in company services. You waive and covenant not to assert any claims or allegations of any nature arising from or relating to your use of the application or services, including, without limitation, all claims and allegations relating to the alleged infringement of proprietary rights, the alleged inaccuracy of content, or allegations that company has or should indemnify, defend, or hold you harmless from any claim or allegation arising from your use, republication or other exploitation of the application or services. You use the application at your own risk and neither company nor the parties who provide information and materials for publication within the application will be liable for any damages arising from your use of this application. You understand and agree that any material or data downloaded or otherwise obtained through the use of the application or the services is done at your own discretion and risk and that user will be solely responsible for any damage to its computer system, failure of SMS service, loss of service or loss of data that results from the download or use of such material or data.

10. Disclaimer

Except as expressly set forth in this Section 10, company specifically disclaims all representations, warranties, and conditions whether express or implied, arising by statute, operation of law, usage of trade, course of dealing, or otherwise, including but not limited to, warranties or conditions of merchantability, fitness for a particular purpose, non-infringement, or title with respect to the application, SMS services or other services or goods provided through this application. For the avoidance of doubt, you agree that company does not represent or warrant that the SMS services, other services or application will be available, accessible, uninterrupted, timely, secure, accurate, complete, or entirely error-free. The company expressly disclaims any liability or loss arising from or related to the application, SMS services or the other services (however arising, including negligence), including without limitation, liability or loss associated with unauthorized access to any server, failure of SMS services, merchant interfaces, websites, facilities, or your data or your customer data (including credit card numbers and other personally identifiable information) due to accident, illegal or fraudulent means, including hacking, or devices used by any third party, or other causes beyond the company's reasonable control. You expressly agree that the company shall not be liable for any loss arising from infiltration of the services, the company system or website by means of software viruses, trojan horses, worms, time bombs, or any other software programs, or technology designed or intended to disrupt, damage, intercept or expropriate the company or any system, program, data or personal information or limit the functioning of the application, SMS services, other services or any software, hardware, or equipment or to damage or obtain unauthorized access to any data or any information of any third party.

11. Waiver of Damages

As a condition of use of the application, SMS services and other services, you agree that neither company, nor any officer, affiliate, director, shareholder, agent, contractor or employee of company will be liable to you or any third party for any direct, indirect, incidental, special, punitive, or consequential loss of profits, loss of earnings, loss of business opportunities, damages, expenses, or costs resulting directly or indirectly from, or otherwise arising in connection with the application, SMS service or other services, however arising, including without limitation, the inability to use the SMS services or other services or for cost of procurement of substitute goods and services or resulting from any products, services provided or obtained or transactions entered into through the application or resulting from unauthorized access to, deletion or alteration of your transmissions or data or failure of the application to store your transmissions or data, including but not limited to, damages for loss of profits, use, data or other intangible property, even if company has been advised of the possibility of such damages. The limitations set forth in this section apply to the acts, omissions, negligence, and gross negligence of company and its affiliates, parents, subsidiaries, contractors, subcontractors, officers, directors, shareholders, managers, employees, and agents, which, but for this provision, would give rise to a course of action in contract, or any other legal doctrine.

12. Limitation

Except as otherwise limited, our liability and the liability of our parent, subsidiaries, officers, directors, employees and agents to you or any third parties in any circumstances shall be limited to the lesser of (a) the amount you pay us in the 30 days prior to the action giving rise to liability or (b) $50.

13. Indemnification

You agree to indemnify, defend and hold harmless Company, its parents, subsidiaries, affiliates, directors, officers, shareholders, agents, contractors and employees, from any claim or demand, including reasonable attorney’s fees and court costs, made by any third party due to, arising from or out of: (i) your use of the Application and/or Services; (ii) your breach or alleged breach of any representation, warranty or other obligation; (iii) your violation or alleged violation of any federal, state, international or local law and any and all regulations, rules or ordinances; (iv) the negligence or willful misconduct by you or your employees or agents; (v) any violation of the Terms or Privacy Policy; (vi) your infringement of any intellectual property or other legal right of any person or entity; or (vii) your advertising, marketing, promotion, sale, or distribution of any products or services. In the event you cause fines and/or penalties to be charged to Company by the Credit Card Associations or any other entity, you agree to reimburse Company immediately for said fines and/or penalties. [start here]

14. Access to Password Protected/Secure Areas

Access to and use of password protected and/or secure areas of the Application is restricted to authorized users only. Unauthorized individuals attempting to access these areas of the Application may be subject to prosecution.

15. Services Offered by Company Applications

When you enroll to obtain a Service from the Company, you accept the specific terms and conditions applicable to that Service in accordance with the applicable Service Agreement and or its own separate terms and conditions of use. Except as provided in the Service Agreement, Company does not warrant that any service description or content contained in this Application is accurate, current, reliable, complete, or error-free.

16. Termination & Effect

Company may terminate access to the Application and the Services, with or without cause, at any time, and effective immediately. Termination shall be accompanied by a written or electronic notice to you. Company shall not be liable to you or any third party for termination. Should you object to any provision of the Terms or any subsequent modifications thereto, your only recourse is immediately to: (i) terminate use of the Application and/or Services; and (ii) notify Company of termination. Upon termination of access to the Application and/or Services, your right to use the Application and/or Services shall immediately cease.

17. Privacy Policy

Information collected by the Application will be treated in accordance with the Company’s Privacy Policies located at www.e1app.com, which are incorporated herein by reference.

18. Governing Law & Jurisdiction

The Application is accessible in all fifty states and other countries, and each of these places has laws that may differ from those of Utah and from each other. As you and Company both benefit from establishing a predictable legal environment in which to publish, access and use the Application, by publishing, accessing, and/or using this Application, you and Company agree that all matters arising from or relating to the use and operation of this Application will be governed by the laws of the State of Utah, without regard to its conflicts of laws principles. You agree that all claims it may have arising from or relating to the operation or use of this Application will be heard and resolved in the courts of Salt Lake County, Utah. You consent to the personal jurisdiction of such courts over it, stipulate to the fairness and convenience of proceeding in such courts, and covenant not to assert any objections to proceeding in such courts.

19. Force Majeure

Company shall not be liable for any losses arising out of the delay or interruption of its performance of obligations due to any acts of God, acts of civil or military authorities, civil disturbances, wars, pandemics, epidemics, strikes or other labor disputes, fires, transportation contingencies, interruptions in telecommunications, utility, Internet services or network provider services, acts or omissions by a third party, infiltration or disruption of the Services by a third party, or other catastrophes or occurrences that are beyond Company's reasonable control.

20. General

In the event that any provision of the Terms shall, in whole or in part, be determined to be invalid, unenforceable or void for any reason, such determination shall affect only the portion of such provision determined to be invalid, unenforceable or void, and shall not affect in any way the remainder of such provision or any other provision of the Terms. Company's failure to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches. In the event of a conflict between the Acceptable Use Guidelines and the applicable Service Agreement, the latter shall govern.

21. Alexa Skills Usage

By enabling the E1 Alexa Skill, you agree to comply with Amazon’s Alexa Terms of Use. The E1 application provides integration with Alexa for enhanced functionality, such as sending emergency alerts and notifications. However, E1 does not guarantee the accuracy, reliability, or timeliness of commands processed through Alexa. E1 is not liable for errors, delays, or malfunctions caused by the Alexa platform or any third-party services associated with it. Users are responsible for ensuring that their Alexa device is configured correctly and securely. By using the E1 Alexa Skill, you acknowledge and accept the potential risks of relying on third-party services for critical features, including but not limited to:Delayed or failed execution of emergency alerts.Incorrect processing of commands due to device or network errors.If you do not agree to these terms, please disable the E1 Alexa Skill in your Alexa app and refrain from using Alexa with the E1 application.
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